Refund policy

At RARE THEORY, customer satisfaction is our priority.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

If your claim is approved, we will provide a replacement or refund at no additional cost.

Because every item is made specifically for each order, we do not accept returns or exchanges for:

• Incorrect size selected by the customer
• Change of mind
• Incorrect color or style selected during checkout

Please review all product details and size charts carefully before placing your order.

If your package is lost in transit or arrives with a shipping issue, contact us and we'll work to resolve it promptly.

For all return and refund inquiries, please contact:

Email: support@raretheoryrt.com